Shipping policy
All orders are shipped from our warehouse within 2 business days of receipt.
Delivery typically takes 5 to 10 business days from the shipping date, depending on carrier availability and the delivery location.
Please note that delays caused by customs clearance, inspections, or carrier-related issues are outside of our control and may affect delivery times.
How can I track my order?
You will receive a tracking number in your shipping confirmation email. You can use this number to follow the status of your shipment.
Which countries do you deliver to?
We currently deliver within Europe.
If your country is not supported by our logistics provider, we will inform you promptly and adjust your order accordingly.
For questions about shipping destinations, please contact us at support@estenatura.com.
How can I change my delivery address?
You can change the delivery address until 23:00 CET (GMT+1) on the day you placed your order.
To request a change, please contact us at support@estenatura.com.
Can I ship to an address different from the billing address?
Yes, delivery to a different address than the billing address is possible.
When will my order be shipped?
Orders are shipped on regular business days, excluding national holidays.
Orders placed on Saturdays or Sundays will be processed and shipped the following Monday.
